Your satisfaction is our priority!

If there is anything that does not meet your expectation, please let us know. We will work on something as long as it is within 30 days of purchase.

Please contact us (click here to contact us)

Things to note

• Products must be purchased directly from escobark.id webstore
• Must show or have proof of purchase from escobark.id webstore
• Refund or exchange is only available one time per person and ESCOBARK reserves the right to deny refunds where it, in its sole discretion, determines that there has been a misuse of the one-time promotional refund
• Refund or exchange on sale purchase will be based on the price you paid
• Shipping and/or delivery fees are non-refundable
• Products must be unopened and is still in its original packaging
• ESCOBARK might need some photos or videos to be submitted
• Exchange process will be processed within 3-7 working days from the day products are received and fully inspected by ESCOBARK
• Refund process for the online order will be processed within 7-14 working days, depends on each bank regulation and the payment method

Thank you for shopping with us!